Last Updated: September 1, 2026

At White Wear Leather, we are committed to delivering your leather jackets safely, efficiently, and in excellent condition. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

All orders are carefully reviewed and prepared by our team before shipment.

  • Orders are generally processed within 1–3 business days after payment has been successfully received.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, holidays, new collection launches, or periods of high order volume, processing may take additional time.
  • Customers will receive an order confirmation by email after completing their purchase.
  • Once the order has been shipped, a shipping confirmation and tracking information will be provided where available.

Please ensure that your shipping address, email address, and contact information are correct before completing your order.

2. Shipping Locations

White Wear Leather offers shipping to selected destinations worldwide.

Available shipping destinations and shipping charges are calculated during checkout based on the customer’s delivery address, order details, and available shipping service.

If your country or region is not available at checkout, please contact our customer support team before placing your order.

3. Shipping Time

Estimated delivery times may vary depending on the destination and shipping service selected.

Estimated delivery:

  • Domestic orders: Approximately 3–7 business days
  • International orders: Approximately 7–15 business days

These are estimated delivery timeframes and are not guaranteed delivery dates.

Delivery may take longer due to customs clearance, weather conditions, carrier delays, public holidays, incorrect address information, or other circumstances outside our control.

4. Shipping Charges

Shipping charges are calculated and displayed during checkout before the customer completes payment.

Where applicable, promotional free-shipping offers will be clearly stated on our website and will be subject to the terms of the specific promotion.

Customers are responsible for reviewing the final shipping cost before placing an order.

5. Order Tracking

Once your order has been dispatched, we will provide tracking information by email whenever tracking is available for the selected shipping service.

You can use the tracking information provided to monitor the progress of your shipment.

Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.

6. Customs, Duties & Taxes

For international orders, additional customs duties, import taxes, VAT, or other charges may be imposed by the destination country.

These charges are determined by the relevant customs authorities and may vary depending on the destination and order.

Unless otherwise stated during checkout, any applicable customs duties, import taxes, or local charges are the responsibility of the customer.

White Wear Leather is not responsible for delays caused by customs processing.

7. Delayed or Lost Packages

While we work with reliable shipping providers, delivery delays can occasionally occur.

If your package appears to be delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information has not been updated for an extended period or your package appears to be lost, please contact us at:

Email: info@whitewearleather.com

We will work with the shipping carrier to investigate the shipment and assist you where possible.

8. Incorrect Shipping Address

Customers are responsible for providing accurate and complete delivery information.

If you provide an incorrect or incomplete shipping address, please contact us as soon as possible at info@whitewearleather.com

If your order has not yet been dispatched, we will make reasonable efforts to update the shipping information.

Once an order has been shipped, we may be unable to change the delivery address.

Additional shipping costs resulting from an incorrect address may be the responsibility of the customer.

9. Failed or Missed Delivery

If a delivery attempt is unsuccessful because the recipient is unavailable or the address cannot be accessed, the shipping carrier may attempt redelivery or return the package to the sender.

If an order is returned to White Wear Leather because of an incorrect address, refusal of delivery, or repeated unsuccessful delivery attempts, we will contact the customer to determine the next steps.

Additional shipping charges may apply if the order needs to be shipped again.

10. Damaged Packages

We take care to package our products securely before shipment.

If your package arrives visibly damaged, please document the condition of the package and contact us as soon as possible at info@whitewearleather.com

Where appropriate, please provide photographs of the damaged packaging and product so that we can assess the issue and assist you.

11. Contact Us

If you have questions regarding shipping, delivery, or your order, please contact our customer support team.

White Wear Leather
Email: info@whitewearleather.com
Website: White Wear Leather

We are happy to assist you with your order and shipping inquiries.